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📦 Shipping Information


We process orders within 1–3 business days.

USA Orders: Processed in 1–3 business days and delivered in 3–7 business days.
International Orders: Processed in 1–3 business days and delivered in 7–15 business days (depending on country & customs).

🔄 Return Policy


If you’re not satisfied with your purchase, you may request a return within 14 days of delivery. Items must be unused and in original packaging. To start a return, contact us at cozyluxexusa@gmail.com.

💳 Payment Methods


We currently accept secure payments through PayPal. More payment options will be added soon.

❓ FAQs

Do you ship internationally?

✅ Yes! We now ship to multiple countries worldwide.

  • USA Orders: 3–7 business days
  • International Orders: 7–15 business days (varies by country & customs)

How do I track my order?

Once your order is shipped, you will receive a tracking number via email. Tracking updates may take 24–48 hours to appear.

Can I cancel my order?

Orders can be cancelled within 12 hours of purchase by contacting our support team at cozyluxexusa@gmail.com. After 12 hours, the order may already be processing and cannot be cancelled.