Help Center

Welcome to the Cozy Luxe Help Center 💙
We’re here to make your shopping experience smooth, simple, and stress-free.

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🔹 1. Chat with Us (Fastest Support)

Have a question? Use our Live Chat Assistant at the bottom-right corner of the page for instant help, 24/7.

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🔹 2. Popular Help Topics

• 📦 Shipping & Delivery

• ↩️ Returns & Refunds

• 💳 Payments & Orders

• ❓ FAQ Page

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🔹 3. Shipping & Delivery

• Processing time: 1–3 business days

• Delivery time: 3–7 business days (USA only)

• Tracking info will be emailed once your order is shipped

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🔹 4. Returns & Refunds

• You may return products within 30 days (unused & in original packaging).

• Damaged or defective item? Contact us immediately at cozyluxexusa@gmail.com.

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🔹 5. Payments & Orders

• We accept PayPal secure payments.

• Orders are confirmed via email instantly.

• Can’t find your order confirmation? Check your spam folder or contact us.

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🔹 6. Need More Help?

📧 Email us: cozyluxexusa@gmail.com
💬 Use our Chatbot anytime (bottom-right corner)
📝 Check our FAQ Page for quick answers